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developed by ScriptLogic (Pittsburgh PA Office), listed in Business, Helpdesk and Remote PC
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Description of BridgeTrak Help Desk Software
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues. |
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| Related Downloads |
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novaPDF SDK
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Easily integrate PDF creation support in your application using novaPDF SDK.
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novaPDF Pro
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novaPDF Server Lite
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novaPDF Server Pro
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| Version 8.0 Build 177 - Posted on 2008-05-13 - Version 8.0 offers a number of new product features, enhancements and integration with Microsoft Outlook and ScriptLogics Desktop Authority remote management functionality. New features include a dashboard, drag and drop customization, Active Directory single sign-on, and more. |
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Company: ScriptLogic (Pittsburgh PA Office),
Country : United States of America
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| Products(1): BridgeTrak Help Desk Software |
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| Premiere Downloads |
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| Premiere Downloads |
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