Publisher’s Description of Skymol Live Customer Support Software 2.0
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams and headsets). It is completely web-based.
The software lets you talk live in voice, video, and chat of course with your customers and web site visitors from anywhere in the world so you can build a personal relationship with them with no phone costs. Skymol live customer support software includes voice mail and video mail as well. Using our software, you can reduce operating and customer support costs as well as enhance the overall online experience of your customers.
Key and unique features: Real time Voice, Video, and text Chat Communications; Proactive Chat (Live Voice and Video Engage), Live Site Monitoring, Voicemail and Videomail; Push Page; File Transfer; Call and Chat Transfer; Audio and Video Messages while on hold (Target your customers with field specific audio and video messages. Show them your new products, services, business related information, etc.); Voice, Video call Record; Email Transcripts; View and Search past Chats and Voice, Video Conversations; Usage Statistics; Customizable Skin, etc.
Try the fully-featured Skymol Live Customer Support Software for FREE for 7 days with no obligation to purchase.
